Universal'S Loews Portofino Bay Hotel, Orlando ~ Reviews, Room Choices & Prices 2025

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About the Resort

5601 Universal Blvd, Orlando, Florida, United States, 32819

Loews Portofino Bay Hotel at Universal Orlando Resort offers guests a unique Italian-themed getaway, featuring stunning Portofino-inspired architecture and a captivating harbor-side location. The resort combines the elegance of European design with modern amenities, providing an immersive experience reminiscent of the Italian Riviera. Guests enjoy exclusive theme park benefits that enhance their visit, allowing for seamless access to the entertainment of Universal Orlando.

Location

Situated within Universal Orlando Resort, the hotel provides easy access to attractions like Universal Studios Florida and Islands of Adventure. The surrounding area features charming cobblestone streets and vibrant entertainment options. Guests benefit from transportation services connecting them to the theme parks and nearby Orlando landmarks.

Rooms

With over 750 rooms and suites, the resort features accommodations ranging from spacious 450 square feet to expansive 4,195 square feet suites. Amenities include marble accents, high-thread-count linens, and complimentary Wi-Fi. Notably, guests can choose Bay View rooms overlooking the picturesque harbor.

Eat & Drink

The resort boasts nine exceptional restaurants and lounges offering an array of Italian and classic cuisine. Signature dining experiences include Bice Ristorante with its stunning views and Mama Della’s Ristorante featuring traditional family-style dining. Guests can also grab casual bites at Sal's Market Deli or enjoy light meals poolside at Splendido Bar & Grill.

Leisure & Business

Loews Portofino Bay Hotel features three themed pools, including the family-friendly Beach Pool with a Roman aqueduct-themed water slide. Guests can unwind at the Mandara Spa offering restorative treatments or engage in fun activities like pool basketball and bocce ball. Evening entertainment includes live music in the Harbor Piazza.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Garden View Room King Bed Includes ^ Universal Express Unlimited

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

Check Prices

Bay View Room Two Queen Beds Includes ^ Universal Express Unlimited

Max:

4 persons

42 m²

Bed options:

2 King Size Beds

Shower

Coffee machine

room details

Check Prices

Bay View Room King Bed Includes ^ Universal Express Unlimited

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Orlando 9.7 km

Airports

Orlando International (MCO) 22.7 km

Orlando Executive (ORL) 23.1 km

Train

Church Street Station 10.2 km

Woodsmere Sub-Station 10.9 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Golf course

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Shops/Commercial services

Dining

Restaurant
Poolside snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu
Water slides
Game room

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Sun loungers
Entertainment
Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Media

Flat-screen TV
AM/FM alarm clock

Location

5601 Universal Blvd, Orlando, Florida, United States, 32819

Map view

5601 Universal Blvd, Orlando, Florida, United States, 32819

City landmarks

Amusement Park

Universal Orlando Resort

1.5 km

Theme Park

Universal Studios Florida

1.9 km

Theme Park

Universal's Islands of Adventure

1.6 km

6000 Universal Boulevard Islands Of Adventure

The Wizarding World of Harry Potter

1.2 km

6000 Universal Blvd

Universal CityWalk Orlando

1.3 km

Amusement Park

Universal's Volcano Bay

2.4 km

Mall

Orlando International Premium Outlets

2.5 km

Event hall

Hard Rock Orlando

670 m

Universal Studios Orlando

1.9 km

Woody Woodpecker's Nuthouse Coaster

610 m

Men in Black

680 m

Orlando

Harry Potter and the Escape from Gringotts

920 m

Universal's Horror Make-Up Show

790 m

1000 Universal Studios Plaza

Universal Globe

900 m

Fear Factor Live

810 m

Museum

The Holy Land Experience

3.1 km

Parking area

Universal Studios Orlando Parking Garage

900 m

63 Earthquake Backstage Rd

Hogwarts Express

960 m

Despicable Me Minion Mayhem

970 m

6000 Universal Blvd

The Simpsons Ride

1.3 km

Curious George Play Area

650 m

Theme Park

Universal Studios' Islands of Adventure

1.9 km

6000 Universal Blvd

Hollywood Rip Ride Rockit

1.4 km

6000 Universal Blvd

Men in Black Alien Attack

1.3 km

Fun Spot USA

2.9 km

Apollo Group Inc

1.2 km

University of Phoenix Florida

1.2 km

Shoppers World Shopping Center

2.8 km

Belz Factory Outlet Mall Shopping Center

2.8 km

Theme Park

Fun Spot America Orlando

2.7 km

Nearby

Pirate's Cove Management Corp

600 m

Restaurants

Mama Della's

30 m

5601 Universal Blvd Loews Portofino Bay Hotel at Universal Orlando

Sal's Market Deli

50 m

5601 Universal Blvd Loews Portofino Bay Hotel

Trattoria del Porto

90 m

5601 Universal Blvd

Miller's Ale House

830 m

5573 S Kirkman Rd

Starbucks

1.1 km

5780 Major Blvd Doubletree Hotel

Carnivale

1.1 km

5780 Major Blvd

Pompanos

1.2 km

5780 Major Blvd

Bar American

590 m

5601 Universal Blvd

Carrabba's Italian Grill

870 m

5701 Vineland Road Orlando/Kirkman Rd

TGI Friday's

1.3 km

5933 Caravan Ct Universal Studios

Reviews and Ratings

Feedback from previous guests about their experience. <br />

80%

liked the resort and would come back

Stunning rooms

Great location

Limited dining options

Rooms feel dated

8.0/10

Great

Rooms

8.0

Location

9.5

Service

8.1

Dining

7.0

United States, December 2024

8.0/10

I had a decent stay at the hotel, which is conveniently located just a short boat ride from the theme park. While the staff were incredibly friendly and attentive, the rooms felt a bit dated and could use an update. The dining options were good in the mornings, but the pricing without the discount could be steep. Overall, it's a solid choice for families, especially with the amenities for kids, but the rooms weren't quite as expected for the price.

Rooms

6.0

The rooms were clean but small and felt a bit outdated; they really need to improve in this area.

Service

10.0

The staff were exceptionally friendly and attentive, going out of their way to assist guests.

Location

9.0

The location is perfect for visiting Universal Parks, with a pleasant 10-minute walk along the river or a quick water taxi ride.

Dining

7.0

Breakfast was varied each morning and delicious, but make sure to bring the discount card, or you'll pay full price.

Facilities

8.0

The hotel has some great facilities for kids, including a beach area that's shallow and safe for younger ones.

Richard

United States, December 2024

8.6/10

I had a great experience at this hotel, especially because of its fantastic location near Universal parks and the comfortable accommodations. The staff really went out of their way to make my child’s birthday special, which was a lovely touch. However, I felt the service could have been more knowledgeable about local ticket options. Overall, it was a memorable stay, and I felt it was worth the price, especially with the amenities offered.

Rooms

10.0

The rooms were spacious and clean, and I absolutely loved the gorgeous decor in our suite.

Service

7.0

The staff was friendly and even decorated our room for my child's birthday, but they were not very forthcoming with Universal ticket information.

Location

10.0

The location is excellent, so convenient for accessing Universal, Islands of Adventure, and other attractions.

Dining

7.0

We only had breakfast, which was good but could have had more options without a package.

Facilities

9.0

The amenities were great for families, including a shallow beach area that my granddaughter loved.

Billy

United States, November 2024

7.8/10

I had a really pleasant stay at this hotel. The rooms were stunning and super comfy, with a gorgeous marble bathroom. The service was excellent, even though they were busy. The location was ideal for a peaceful getaway while still being close to the parks. However, the dining options were a bit limited for my taste, especially at breakfast, and the rooms feel a bit dated compared to what you'd expect from a premium hotel.

Rooms

8.0

The rooms were stunning and extremely comfy, featuring a gorgeous marble bathroom and a great coffee/tea maker.

Service

9.0

The service was excellent, with friendly and helpful staff, including the front desk team. They really came through for me despite being busy.

Location

10.0

The location is everything! It was picturesque and provided a peaceful respite while being just a short 12-minute walk to the parks.

Dining

5.0

The dining experience was a bit lacking as breakfast options were limited. I mainly ended up with packets of crisps and cereal bars.

Facilities

7.0

The hotel had great facilities, but I didn’t get a chance to explore them fully.

Stunning rooms

Limited dining options

Tom

United States, November 2024

7.4/10

I had an overall good experience at this hotel. The location is fantastic, making it easy to get to the parks and enjoy some lovely family moments. While my room was switched to a great one, it was frustrating that it wasn’t cleaned properly despite my calls to the service. The staff was friendly enough, but sometimes it felt like they were more focused on tips than guest satisfaction.

Rooms

8.0

The rooms switched to room 3431 were absolutely amazing, clean and comfortable, but I was disappointed that they were left uncleaned despite numerous calls.

Service

7.0

The staff was friendly and professional, but at times, they seemed more interested in tips rather than providing exceptional service.

Location

10.0

The hotel has a great location, just a short, easy walk to the parks, which really made my trip enjoyable with lots of family fun and laughter.

Dining

5.0

While the dining options were minimal throughout the day, I found some fresh snacks available, though it could definitely use improvement.

Facilities

7.0

The facilities were decent, but some amenities could have been better maintained for a more enjoyable stay.

Dan

United States, November 2024

8.2/10

The hotel offers a beautiful view of the Villa pool from the rooms, which are clean and comfortable. However, they are in desperate need of renovation considering the prices charged. The staff is outstanding and incredibly attentive, making the service top-notch. The location is fantastic for those visiting Universal Studios, but the overall value for money could be better aligned with the quality of the rooms.

Rooms

6.0

The rooms with two beds overlooked the beautiful Villa pool and were clean and very comfortable, but they badly need a renovation given the prices charged.

Service

10.0

The staff is outstanding and quite attentive to every detail, always checking in on us and ready to help, even staying with us until medical assistance arrived when it was needed.

Location

9.0

The hotel provides a great location for Universal Studios, with a relaxing boat ride to the parks, and the area is vibrant with a variety of restaurants and shops.

Dining

9.0

The breakfast was fantastic, truly one of the best I've experienced, with a wide range of options, but remember to bring the 50% card from check-in to save on meals.

Facilities

7.0

The facilities are nice, although there could be more options for guests looking to relax or be entertained.

George

United Kingdom, October 2024

8.0/10

The hotel had a great location, just a short boat ride from the theme park, which made it quite convenient. Our room in the east tower offered a lovely view of the pool that my kids absolutely loved. However, there were a few bumps with the service; some staff members were a bit rude and seemed bothered by guests needing assistance. Overall, it’s a decent spot for families with little ones.

Rooms

9.0

We enjoyed our room in the east tower, which was clean and offered a great view of the pool. This made my children so happy and helped us keep a decent bedtime routine.

Service

6.0

While some of the staff were friendly and very attentive, there were instances where a couple of them were slightly rude, which was a bit disappointing.

Location

10.0

The location was fantastic—just a quick boat ride to the theme park. It provided a peaceful and quiet getaway, yet was still very convenient.

Dining

8.0

We found the breakfast to be varied and more than adequate for our needs, with cooked and continental options that helped kickstart our days before heading to the parks.

Facilities

7.0

The facilities were decent, although I felt they could improve on staffing at the bars and restaurants during busy times.

John

United Kingdom, September 2024

7.6/10

My stay at the hotel was quite enjoyable. The location is fantastic, especially for visiting Universal, and the staff were mostly helpful throughout my time there. I did encounter an issue with the shower to tub fill that needed repair, but they addressed it quickly. The dining could use some improvement, especially with pricing, so be sure to bring the discount card they give you at check-in.

Rooms

8.0

The rooms were spacious and well-serviced each day, though I wish the sitting area patio was off the adult room instead of the kids' room.

Service

7.0

The service was generally top-notch, with staff always concerned about our needs, though one experience felt quite rude and unhelpful during peak hours.

Location

9.0

The hotel has a great location, with easy access to Universal and a convenient water taxi to City Walk within ten minutes.

Dining

7.0

The breakfast had a decent mix of options but be mindful of the pricing; bring the 50% discount card for better value.

Facilities

7.0

Facilities were satisfactory but nothing stood out as exceptionally luxurious or modern.

Joseph

United Kingdom, August 2024

9.0/10

I had a fantastic stay at this hotel! The location is spot on, just a short distance to the theme park and with quick access to a boat shuttle. The rooms were spacious and comfortable, although a little crowded with the extra rollaway bed. The service was attentive, but at times felt a bit distant. The breakfast buffet was truly the highlight of my mornings with a wide selection. Overall, it was a great experience, though a little more warmth from the staff would have made it perfect.

Rooms

9.0

The rooms were large, clean, and very comfortable. Despite being a bit crowded with the rollaway, it was still manageable and I had no complaints.

Service

7.0

The service was attentive and thorough, which I appreciated. However, I felt some staff could be a bit warmer in their interactions.

Location

10.0

The hotel is conveniently located near the theme park and the boat shuttle made getting around really easy.

Dining

10.0

The breakfast buffet was stunning! It was the best I've ever had with fresh fruits, a delightful omelet station, and so many wonderful options.

Facilities

9.0

The facilities were great, especially the pool area, which was well-kept and a lovely place to relax.

Christina

United Kingdom, August 2024

8.6/10

I had a wonderful stay at this hotel. The staff went above and beyond, especially when they decorated our room for my child's birthday. The rooms were spacious and clean, perfect for our family. However, I was a bit disappointed in the limited breakfast options, and the pool area felt a bit overcrowded at times. Overall, it was a fantastic choice for our trip to Universal, with great amenities and a friendly atmosphere.

Rooms

9.0

The rooms were spacious, clean, and very comfortable with soft beds.

Service

10.0

The service was fantastic; the staff was super friendly and helpful, especially when we had a request for a special celebration.

Location

9.0

The hotel had a great location, very close to Universal Studios and other attractions, making it convenient for our visits.

Dining

7.0

While the breakfast spread was decent, I was hoping for a few more choices to start the day.

Facilities

8.0

The facilities were generally good, but the pool area became quite busy; a bit more space would have been nice.

Camila

United Kingdom, August 2024

7.2/10

The hotel is ideally situated close to the parks, making it super convenient for families. The staff was incredibly friendly and helpful, which really enhanced our stay. However, the dining options could use some improvement, and the room cleanliness left a bit to be desired with sticky floors. Overall, it was a fun stay, but I expected more for the price we paid.

Rooms

7.0

The room was spacious, but I was disappointed to find the floors sticky upon arrival. For the price we paid, I expected a cleaner environment.

Service

8.0

The staff was extremely friendly and helpful, although they couldn't accommodate the food allergies in our party. They were really committed to making our stay enjoyable.

Location

9.0

The location is fantastic for families, being right next to the lobby and all the dining options, and it's really close to the boat transportation to the parks. It made getting around super easy.

Dining

5.0

While the dining options were somewhat limited, the breakfast was alright; however, I felt the buffet was overpriced for what was offered.

Facilities

7.0

The facilities were decent but didn't really stand out. The pool area was nice, but I expected a bit more in terms of amenities.