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Universal'S Loews Portofino Bay Hotel Orlando, Orlando

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From473US$ /night
Check-in
05Feb2025Select date
Check-out
06Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

5601 Universal Blvd, Orlando, Florida, United States of America, 32819

Loews Portofino Bay Hotel at Universal Orlando Resort is an Italian-themed haven that captures the charm of the Italian Riviera with its stunning architecture and picturesque setting. The resort features luxurious accommodations, exclusive theme park benefits, and a vibrant selection of restaurants. Nestled along the scenic Portofino Bay, it offers guests a uniquely immersive experience infused with the spirit of Italy, making it a premier destination for both relaxation and adventure.

Location

Loews Portofino Bay Hotel is strategically located within Universal Orlando Resort, providing easy access to the theme parks and Universal CityWalk. Guests enjoy complimentary shuttle services to Universal Studios Florida and Islands of Adventure. The surrounding area is characterized by vibrant Italian-themed architecture and immersive attractions.

Rooms

The resort boasts a variety of rooms and suites, including the whimsical Despicable Me Kids Suites and elegant Deluxe Rooms. Each room features amenities such as flat-screen TVs, Keurig coffeemakers, and plush bedding. Guests can enjoy views of the serene villa pool or the captivating Portofino Bay from their accommodations.

Eat & Drink

Loews Portofino Bay Hotel offers nine exceptional restaurants and lounges with authentic Italian cuisine and classic favorites. Guests can savor family-style dining at Mama Della’s Ristorante, casual fare at Sal’s Market Deli, and artisanal gelato at the Gelateria. The resort ensures a memorable culinary experience, from breakfast to dinner.

Leisure & Business

The resort features three themed swimming pools, including the family-friendly Beach Pool with a water slide and children's pool. Guests can unwind at the Mandara Spa, which offers soothing treatments to rejuvenate the mind and body. Evening entertainment includes the lively Musica della Notte show, showcasing a blend of opera and festive music.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
King Room
Max:
2 persons
42 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Queen Room
Max:
4 persons
42 m² 
Bed options:
2 King Size Beds
Shower
Coffee machine
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King Room
Max:
2 persons
42 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
Check Prices
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Orlando 6.0 mi
Airports
Orlando International (MCO) 14.1 mi
Orlando Executive (ORL) 14.4 mi
Train
Church Street Station 6.3 mi
Woodsmere Sub-Station 6.8 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Stores/Commercial services

Dining

  • Restaurant
  • Poolside snack bar
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's menu
  • Water slides
  • Game room

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Entertainment
  • Jacuzzi

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

5601 Universal Blvd, Orlando, Florida, United States of America, 32819
Map view
5601 Universal Blvd, Orlando, Florida, United States of America, 32819
Nearby
Pirate's Cove Management Corp
2000 ft
Restaurants
Mama Della's
100 ft
5601 Universal Blvd Loews Portofino Bay Hotel at Universal Orlando
Sal's Market Deli
200 ft
5601 Universal Blvd Loews Portofino Bay Hotel
Trattoria del Porto
300 ft
5601 Universal Blvd
Miller's Ale House
2800 ft
5573 S Kirkman Rd
Starbucks
3600 ft
5780 Major Blvd Doubletree Hotel
Carnivale
3600 ft
5780 Major Blvd
Pompanos
3900 ft
5780 Major Blvd
Bar American
2000 ft
5601 Universal Blvd
Carrabba's Italian Grill
2900 ft
5701 Vineland Road Orlando/Kirkman Rd
TGI Friday's
4200 ft
5933 Caravan Ct Universal Studios

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the resort and would come back
Stunning rooms
Great location
Limited dining options
Rooms feel dated
8.4/10
Great
Rooms
8.0
Location
9.5
Service
8.1
Dining
7.0
Guest reviews
8.4/10
based on 15 reviews
7.8
7.8/10based on 586 reviews
A.
United States of America, December  2024
8.0/10

I had a decent stay at the hotel, which is conveniently located just a short boat ride from the theme park. While the staff were incredibly friendly and attentive, the rooms felt a bit dated and could use an update. The dining options were good in the mornings, but the pricing without the discount could be steep. Overall, it's a solid choice for families, especially with the amenities for kids, but the rooms weren't quite as expected for the price.

Rooms
6.0
The rooms were clean but small and felt a bit outdated; they really need to improve in this area.
Service
10.0
The staff were exceptionally friendly and attentive, going out of their way to assist guests.
Location
9.0
The location is perfect for visiting Universal Parks, with a pleasant 10-minute walk along the river or a quick water taxi ride.
Dining
7.0
Breakfast was varied each morning and delicious, but make sure to bring the discount card, or you'll pay full price.
Facilities
8.0
The hotel has some great facilities for kids, including a beach area that's shallow and safe for younger ones.
Richard
United States of America, December  2024
8.6/10

I had a great experience at this hotel, especially because of its fantastic location near Universal parks and the comfortable accommodations. The staff really went out of their way to make my child’s birthday special, which was a lovely touch. However, I felt the service could have been more knowledgeable about local ticket options. Overall, it was a memorable stay, and I felt it was worth the price, especially with the amenities offered.

Rooms
10.0
The rooms were spacious and clean, and I absolutely loved the gorgeous decor in our suite.
Service
7.0
The staff was friendly and even decorated our room for my child's birthday, but they were not very forthcoming with Universal ticket information.
Location
10.0
The location is excellent, so convenient for accessing Universal, Islands of Adventure, and other attractions.
Dining
7.0
We only had breakfast, which was good but could have had more options without a package.
Facilities
9.0
The amenities were great for families, including a shallow beach area that my granddaughter loved.
Billy
United States of America, November  2024
7.8/10

I had a really pleasant stay at this hotel. The rooms were stunning and super comfy, with a gorgeous marble bathroom. The service was excellent, even though they were busy. The location was ideal for a peaceful getaway while still being close to the parks. However, the dining options were a bit limited for my taste, especially at breakfast, and the rooms feel a bit dated compared to what you'd expect from a premium hotel.

Rooms
8.0
The rooms were stunning and extremely comfy, featuring a gorgeous marble bathroom and a great coffee/tea maker.
Service
9.0
The service was excellent, with friendly and helpful staff, including the front desk team. They really came through for me despite being busy.
Location
10.0
The location is everything! It was picturesque and provided a peaceful respite while being just a short 12-minute walk to the parks.
Dining
5.0
The dining experience was a bit lacking as breakfast options were limited. I mainly ended up with packets of crisps and cereal bars.
Facilities
7.0
The hotel had great facilities, but I didn’t get a chance to explore them fully.
Stunning rooms
Limited dining options
Tom
United States of America, November  2024
7.4/10

I had an overall good experience at this hotel. The location is fantastic, making it easy to get to the parks and enjoy some lovely family moments. While my room was switched to a great one, it was frustrating that it wasn’t cleaned properly despite my calls to the service. The staff was friendly enough, but sometimes it felt like they were more focused on tips than guest satisfaction.

Rooms
8.0
The rooms switched to room 3431 were absolutely amazing, clean and comfortable, but I was disappointed that they were left uncleaned despite numerous calls.
Service
7.0
The staff was friendly and professional, but at times, they seemed more interested in tips rather than providing exceptional service.
Location
10.0
The hotel has a great location, just a short, easy walk to the parks, which really made my trip enjoyable with lots of family fun and laughter.
Dining
5.0
While the dining options were minimal throughout the day, I found some fresh snacks available, though it could definitely use improvement.
Facilities
7.0
The facilities were decent, but some amenities could have been better maintained for a more enjoyable stay.
Dan
United States of America, November  2024
8.2/10

The hotel offers a beautiful view of the Villa pool from the rooms, which are clean and comfortable. However, they are in desperate need of renovation considering the prices charged. The staff is outstanding and incredibly attentive, making the service top-notch. The location is fantastic for those visiting Universal Studios, but the overall value for money could be better aligned with the quality of the rooms.

Rooms
6.0
The rooms with two beds overlooked the beautiful Villa pool and were clean and very comfortable, but they badly need a renovation given the prices charged.
Service
10.0
The staff is outstanding and quite attentive to every detail, always checking in on us and ready to help, even staying with us until medical assistance arrived when it was needed.
Location
9.0
The hotel provides a great location for Universal Studios, with a relaxing boat ride to the parks, and the area is vibrant with a variety of restaurants and shops.
Dining
9.0
The breakfast was fantastic, truly one of the best I've experienced, with a wide range of options, but remember to bring the 50% card from check-in to save on meals.
Facilities
7.0
The facilities are nice, although there could be more options for guests looking to relax or be entertained.
George
United Kingdom, October  2024
8.0/10

The hotel had a great location, just a short boat ride from the theme park, which made it quite convenient. Our room in the east tower offered a lovely view of the pool that my kids absolutely loved. However, there were a few bumps with the service; some staff members were a bit rude and seemed bothered by guests needing assistance. Overall, it’s a decent spot for families with little ones.

Rooms
9.0
We enjoyed our room in the east tower, which was clean and offered a great view of the pool. This made my children so happy and helped us keep a decent bedtime routine.
Service
6.0
While some of the staff were friendly and very attentive, there were instances where a couple of them were slightly rude, which was a bit disappointing.
Location
10.0
The location was fantastic—just a quick boat ride to the theme park. It provided a peaceful and quiet getaway, yet was still very convenient.
Dining
8.0
We found the breakfast to be varied and more than adequate for our needs, with cooked and continental options that helped kickstart our days before heading to the parks.
Facilities
7.0
The facilities were decent, although I felt they could improve on staffing at the bars and restaurants during busy times.
John
United Kingdom, September  2024
7.6/10

My stay at the hotel was quite enjoyable. The location is fantastic, especially for visiting Universal, and the staff were mostly helpful throughout my time there. I did encounter an issue with the shower to tub fill that needed repair, but they addressed it quickly. The dining could use some improvement, especially with pricing, so be sure to bring the discount card they give you at check-in.

Rooms
8.0
The rooms were spacious and well-serviced each day, though I wish the sitting area patio was off the adult room instead of the kids' room.
Service
7.0
The service was generally top-notch, with staff always concerned about our needs, though one experience felt quite rude and unhelpful during peak hours.
Location
9.0
The hotel has a great location, with easy access to Universal and a convenient water taxi to City Walk within ten minutes.
Dining
7.0
The breakfast had a decent mix of options but be mindful of the pricing; bring the 50% discount card for better value.
Facilities
7.0
Facilities were satisfactory but nothing stood out as exceptionally luxurious or modern.
Joseph
United Kingdom, August  2024
9.0/10

I had a fantastic stay at this hotel! The location is spot on, just a short distance to the theme park and with quick access to a boat shuttle. The rooms were spacious and comfortable, although a little crowded with the extra rollaway bed. The service was attentive, but at times felt a bit distant. The breakfast buffet was truly the highlight of my mornings with a wide selection. Overall, it was a great experience, though a little more warmth from the staff would have made it perfect.

Rooms
9.0
The rooms were large, clean, and very comfortable. Despite being a bit crowded with the rollaway, it was still manageable and I had no complaints.
Service
7.0
The service was attentive and thorough, which I appreciated. However, I felt some staff could be a bit warmer in their interactions.
Location
10.0
The hotel is conveniently located near the theme park and the boat shuttle made getting around really easy.
Dining
10.0
The breakfast buffet was stunning! It was the best I've ever had with fresh fruits, a delightful omelet station, and so many wonderful options.
Facilities
9.0
The facilities were great, especially the pool area, which was well-kept and a lovely place to relax.
Christina
United Kingdom, August  2024
8.6/10

I had a wonderful stay at this hotel. The staff went above and beyond, especially when they decorated our room for my child's birthday. The rooms were spacious and clean, perfect for our family. However, I was a bit disappointed in the limited breakfast options, and the pool area felt a bit overcrowded at times. Overall, it was a fantastic choice for our trip to Universal, with great amenities and a friendly atmosphere.

Rooms
9.0
The rooms were spacious, clean, and very comfortable with soft beds.
Service
10.0
The service was fantastic; the staff was super friendly and helpful, especially when we had a request for a special celebration.
Location
9.0
The hotel had a great location, very close to Universal Studios and other attractions, making it convenient for our visits.
Dining
7.0
While the breakfast spread was decent, I was hoping for a few more choices to start the day.
Facilities
8.0
The facilities were generally good, but the pool area became quite busy; a bit more space would have been nice.
Camila
United Kingdom, August  2024
7.2/10

The hotel is ideally situated close to the parks, making it super convenient for families. The staff was incredibly friendly and helpful, which really enhanced our stay. However, the dining options could use some improvement, and the room cleanliness left a bit to be desired with sticky floors. Overall, it was a fun stay, but I expected more for the price we paid.

Rooms
7.0
The room was spacious, but I was disappointed to find the floors sticky upon arrival. For the price we paid, I expected a cleaner environment.
Service
8.0
The staff was extremely friendly and helpful, although they couldn't accommodate the food allergies in our party. They were really committed to making our stay enjoyable.
Location
9.0
The location is fantastic for families, being right next to the lobby and all the dining options, and it's really close to the boat transportation to the parks. It made getting around super easy.
Dining
5.0
While the dining options were somewhat limited, the breakfast was alright; however, I felt the buffet was overpriced for what was offered.
Facilities
7.0
The facilities were decent but didn't really stand out. The pool area was nice, but I expected a bit more in terms of amenities.
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Rooms and Guests2 Guests, 1 Room